Quick solutions for customers, less hassle for your team.
Create the unique modern experience your customers are looking for. Manage all emails, SMS, live-chat, WhatsApp, Instagram, Twitter, Messenger DMs with ease from one single shared team inbox.
Enjoy a free trial.
100k+
financial conversations
powered daily
1 in 3
common financial questions
resolved automatically
81%
median CSAT
Strengthen customer loyalty with Simpu.
One spot for all your conversations.
Bring convenience to your customers by merging all their preferred channels like WhatsApp, Instagram, Twitter, email, live chat and more, into one accessible inbox.
Manage your customer information with ease.
Integrate Simpu with your favorite business tools like, Jira, Mambu, Zoom and other custom apps to engage with your customers from one place.
Personalize your SMS and Email campaigns.
Send special messages to each customer and keep track of how well they perform to make your campaigns better.
Connect to APIs that scale.
Access APIs for SMS and WhatsApp OTPs with Simpu. Keep track of all sent and verified OTPs and campaigns in a detailed log.
Take customer interaction to the next level.
Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from a shared Inbox.
Start conversations with your website visitors and convert them to paying customers.
Keep customers satisfied with timely and efficient responses.
Make teamwork effortless with Simpu.
Collaborate with your team to find solutions to customer issues, regardless of the team's size, before sending a final response with ease
Assign tasks to your team members.
Keep your support team organized and informed with internal comments.
Gather feedback from customers in one text.
Turn happy customers into brand advocates by, sending them a quick text with a link, to leave a review on their experience with your support agent.
Track your support team's performance after a conversation is closed.
Get the necessary insights to improve your customer experience and increase revenue.
Make data driven business decisions.
Improve your customer experience and boost your revenue by using metrics such as busiest times, average response and resolution time to improve your business strategy.
We keep your customer data secured.
.png)
“For us at Zedvance, Simpu has helped us maintain a faster, and better customer support experience. Resolving customers' inquiries has been easier since we brought all our customer engagement channels together on the platform.”
Ready to make your clients feel valued with Simpu?
© All rights reserved Simpu Inc. Made with ❤️ in Lagos & New York.
