Create the unique modern experience your customers are looking for. Manage all emails, SMS, live-chat, WhatsApp, Instagram, Twitter, Messenger DMs with ease from one single shared team inbox.Enjoy a free trial.
Bring convenience to your customers by merging all their preferred channels like WhatsApp, Instagram, Twitter, email, live chat and more, into one accessible inbox.
Integrate Simpu with your favorite business tools like, Jira, Mambu, Zoom and other custom apps to engage with your customers from one place.
Send special messages to each customer and keep track of how well they perform to make your campaigns better.
Access APIs for SMS and WhatsApp OTPs with Simpu. Keep track of all sent and verified OTPs and campaigns in a detailed log.
Start conversations with your website visitors and convert them to paying customers.
Keep customers satisfied with timely and efficient responses.
Collaborate with your team to find solutions to customer issues, regardless of the team's size, before sending a final response with ease
Assign tasks to your team members.
Keep your support team organized and informed with internal comments.
Turn happy customers into brand advocates by, sending them a quick text with a link, to leave a review on their experience with your support agent.
Track your support team's performance after a conversation is closed.
Get the necessary insights to improve your customer experience and increase revenue.
Improve your customer experience and boost your revenue by using metrics such as busiest times, average response and resolution time to improve your business strategy.