Simpu makes life easier.

Simpu is a better alternative to Zendesk because it provides a simple and collaborative interface that empowers businesses to connect with their customers on a personal level. Simpu prioritizes human interaction over just closing tickets, making customer service as humanly possible.

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Rated 4.9 on G2 & Capterra

How we stack up?

Here's how key features break down between Simpu and Zendesk.

Simpu
Zendesk
Feature
Simpu
Zendesk
Price per month
$50/month (3 users)
$49/month (per user)
Shared Inboxes
-
Canned Responses
Internal Comments
-
Notes
Mentions
File Sharing
Gmail
Signatures
CSAT Ratings
-
Chatbot
SMS Marketing
-
Email Marketing
-
Business Hours
-

What makes Simpu a better choice than Zendesk?

Zendesk can be difficult to use with its multiple toggle-through parts and lack of detailed insight into your support agent's performance when helping customers. Simpu provides valuable insight into how each support agent handles their interactions with customers, enabling businesses to monitor and improve their customer service operations more effectively.

Ready to make the switch? Request a demo!

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