Simpu for e-commerce

Create a seamless shopping experience for customers.

Make shopping easy for your customers by connecting all their favorite channels like WhatsApp, Instagram, Twitter, email, live chat, and more into one shared inbox.

Enjoy a free trial.

No more switching between apps.

Chat with your customers anywhere they shop.

Bring every conversation and interaction—from chat to payment to review—into a single inbox and respond to customer inquires instantly.

Manage your customer orders with ease.

Use smart lists to easily filter customers into different categories for specific targeting.

Target the right customers that convert.

Convert your one-time shoppers into loyal customers with relevant messaging and offers through SMS and Email marketing.

Connect Simpu with your favorite e-commerce tools.

Merge data from essential tools such as Shopify, Woocomerce, and Magento to manage your customer orders more efficiently.


Never miss a message from your customer.

Make customers fall in love with your brand. Easily handle all customer messages from different sources, set up automated responses, and gather insights to prioritize high-converting messages, all in one place.

Connect channels like WhatsApp, Instagram, Twitter, email, live chat to your shared inbox.

Gather extra order details and stay organized all within the shared inbox.

24/7 support

Provide fast responses to shoppers.

Provide customers with quick answers to common questions about their orders, shipping, payments, and save your support agents time.

Collect additional order information and stay organized with internal comments.

Respond to customer questions about products while they add items to cart.


Deliver on-brand and timely campaigns.

Turn customers into fanatics. Stay connected with your customers by sending post-sale updates and follow-up promotions to encourage repeat business.

Categorize your customers and send messages based on past interactions.

Schedule campaign messages to be delivered at a specific time.


Boost sales with effective insights.

Use the metrics in your admin access to understand how your support agents are performing and create a business strategy focused on revenue and growth.

Data security

We keep your customer data secured.

Ready to save time and make more sales?

Request a demo