Manage all conversations from one inbox

Attract new customers, impress current ones & achieve 80% or higher retention rate in no time.

Retain your customers like a pro! With Simpu, you can effortlessly impress new customers, wow your current ones, and reach an 80% retention rate or higher.

2,000+ users use Simpu and they rate it as 5-stars.

Trusted by over 100 + Startups and companies

A lot goes into keeping customers happy. Keep it Simpu.

Omnichannel Inbox

Stop juggling between tabs

Our dashboard gives you an at-a-glance view of every customer conversation.

Connect WhatsApp, Instagram, Twitter, Live Chat, & Messenger to a shared team inbox.

Connect Gmail, Outlook & your custom email servers for a first class email experience.

Create a unified sender profile to stay on-brand.

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Team Collaboration

Get more work done together with real-time collaboration.

With Simpu, resolve customer issues quickly and efficiently with your team using our powerful communication platform, and say goodbye to awkward group chat conversations.

Work with your team in real-time during customer interactions without leaving the chat.

Invite team members to a live conversation.

Move conversations between inboxes in one click.

Create support response templates for team synchronization.

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Real-Time Analytics

Get insights into key team performance and business metrics.

Keep your team on track with Simpu's detailed analytics, providing insights into response time, conversation processing time, and other key metrics for better productivity.

Monitor key performance indicators to ensure your team is meeting goals and targets

Leverage analytics to make data-driven decisions and improve team efficiency

Save time with automated answers to common customer questions.

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Manage all your customer interactions in one place, no matter where they come from.

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What Our Customers Say

See how Simpu has helped businesses like yours.

“For us as a fintech brand, providing proactive support to our users is important.

Simpu has helped our team deliver fast and optimum experience to our users. Our users are happier and our teams have a lot less to worry about.”
— Bello Atolagbe, Chief Product Officer
“Our agents, partners and merchants have enjoyed a seamless experience with us because we use Simpu.

With Simpu everything has become simple.”
— Alagbe Oluwasegun, Customer Success Lead
“For us at Zedvance, Simpu has helped us maintain a faster, and better customer experience.

Resolving customers' inquiries has been easier since we brought all our customer engagement channels together on the platform.”
— Ever Obi, CEO,

Ready to try Simpu?

Join over 2,000 users in more than 140 countries that use Simpu to drive customer satisfaction.

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Have Questions? We Have Answers.

Check out our frequently asked questions to learn more about Simpu and how it can benefit your business.

What is Simpu's shared inbox?

Simpu's shared inbox is a single platform for managing all your communication channels, enabling efficient collaboration on customer support inquiries.

Why use Simpu's shared inbox?

Simpu's shared inbox allows your customer service or support team to handle customer issues quickly by enabling real-time collaboration and faster, more efficient responses.

Does Simpu offer a free trial for the shared inbox?

Yes, you can try Simpu's shared inbox for 14 days before deciding on a subscription plan.

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