“For us at Zedvance, Simpu has helped us maintain a faster, and better customer experience.Resolving customers' inquiries has been easier since we brought all our customer engagement channels together on the platform"
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What exclusive deals are available this Black Friday on Simpu plans?
For Black Friday, we're offering an exceptional 50% discount on our Basic and Professional annual plans. This is a rare opportunity to enhance your customer communication at a significantly reduced price.
How does the Basic plan differ from the Professional plan?
The Basic plan is designed for small businesses and includes up to 3 team members, 5 team inboxes, and basic features suitable for startups. The Professional plan caters to growing businesses, offering up to 20 team members, 10 team inboxes, advanced reporting, and additional features for scaling operations.
Can I upgrade to a higher plan if my business needs change after purchasing on Black Friday?
Absolutely. You can upgrade to a higher-tier plan at any time. The remaining balance of your current plan will be prorated towards your new plan.
Is the Black Friday discount applied automatically when I check out?
Yes, the 50% discount will be applied automatically when you select the annual payment option for either the Basic or Professional plan during the Black Friday promotional period.
What kind of support can I expect after subscribing to a plan during the Black Friday sale?
Regardless of the plan you choose, you'll have access to our dedicated support team. The Basic plan includes basic chat support, while the Professional plan offers priority chat support for faster assistance.